Why Business Communication?
The way we communicate with others is such a habitual part of us that we rarely stop and think about it. This translates into business communication too. Organizations, after all, aren’t faceless entities, but groups of real people.
Effective communication affects processes, efficiency, and every layer of a company.
Organizations with connected employees have a spike in productivity of up to 25%.
How would a 25% productivity lift impact your company’s success? Would you see a revenue increase?
Better customer service and hence, happier customers? Higher profits?
All of the above (and more)?
In this guide, we’ll cover all you need to know to set up a successful business communication process.
The course begins by focusing on business writing and specifically grammar. If you work in a professional environment, your clients and co-workers are all educated and know grammar well. Few things make you look less professional than business writing with poor grammar. After the first part of the course, you will understand grammar rules to make your business writing clear and professional.
After you master business grammar, you can apply your business writing skills to many other skills like memo writing, writing text messages, writing email to managers, co-workers, or potential clients.
WHAT YOU WILL LEARN ?
Writing a business letter
Professional email writing